At ramadeals, we strive to provide fast and reliable shipping for all our customers in Singapore. Below is an overview of our shipping process, costs, and delivery times.
1. Shipping Locations
We currently offer shipping within Singapore only. At this time, we do not ship internationally.
2. Processing Time
All orders are processed within 1-2 business days after payment is received. Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Costs
Shipping fees are calculated at checkout based on the size, weight, and destination of your order. Free shipping may be offered for orders over a certain amount, as indicated during checkout.
4. Delivery Time
We aim to deliver your orders within 2-4 business days after processing. Please note that delivery times may vary depending on factors beyond our control, such as weather conditions or courier delays.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your delivery on our courier’s website.
6. Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect address information or the recipient being unavailable, our courier will usually attempt re-delivery. Additional charges may apply for multiple delivery attempts or for changes to the delivery address after the order has been shipped.
7. Damaged or Lost Packages
We take care to ensure that your orders arrive in perfect condition. However, if your package is damaged during transit or lost, please contact us immediately. We will work with the courier to resolve the issue and provide a replacement or refund if necessary.
8. Contact Us
If you have any questions or concerns about shipping, please don’t hesitate to reach out to our customer service team:
- Email: [email protected]
- Phone: +65 9107 5929
We are here to assist you and ensure that your shopping experience with ramadeals is smooth and hassle-free.
Thank you for choosing ramadeals!